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Privacy Policy

1. Introduction

MCE Printing, LLC ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We collect several types of information from and about users of our Website, including:

  • Personal Information: Name, postal address, e-mail address, telephone number, and account credentials.
  • Payment Information: Credit card numbers and billing details, which are processed securely by our third-party payment processor, Stripe. We do not store full credit card numbers on our servers.
  • User Content: Files, artwork, and documents you upload for printing services.
  • Usage Data: Information about your internet connection, the equipment you use to access our Website, and usage details collected through cookies and tracking technologies.

3. How We Use Your Information

We use information that we collect about you or that you provide to us:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us, including processing and shipping your print orders.
  • To communicate with you about your orders, account, or inquiries.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To improve our Website, products, and services using analytics tools.
  • To send you marketing communications, such as newsletters and promotions, if you have opted in. You can opt out at any time.

4. Third-Party Services and Data Sharing

We do not sell your personal information. We may share your data with trusted third-party service providers to facilitate our operations, including:

  • Google Analytics 4 (GA4), Google Tag Manager, and Google Ads: We use these tools to understand how visitors interact with our Website and to measure the effectiveness of our advertising campaigns.
    • Google Signals & Remarketing: We may enable Google Signals, which allows Google to associate the visitation information it collects from our Website with Google information from accounts of signed-in users who have consented to this association for the purpose of ad personalization. This allows us to provide cross-device remarketing and advertising.
    • User-Provided Data (Enhanced Conversions): To improve the accuracy of our ad measurement, we may securely share hashed (anonymized) customer data (such as an email address provided during checkout) with Google. Google uses this securely hashed information solely to match your purchases with the ad campaigns you interacted with.
    • Opt-Out: You can opt out of Google Analytics collecting your data by using the Google Analytics Opt-out Browser Add-on. You can manage your Google ad personalization settings at Google My Ad Center.
  • Stripe: We use Stripe to process payments securely. Your payment information is subject to Stripe's privacy policy.
  • Shipping Carriers: We share your shipping address and contact information with carriers (such as USPS, UPS, FedEx) to deliver your orders.
  • Service Providers: We may use other third-party vendors for email delivery, hosting, and customer support.

5. Data Retention

We retain your personal information and uploaded User Content for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. Artwork files may be retained to facilitate future re-orders unless you request their deletion.

6. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All payment transactions are encrypted using SSL technology.

7. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page or via email.

8. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

MCE Printing, LLC
11033 118th Pl NE
Kirkland, WA 98033
Email: support@mceprinting.com